Booking Terms

Our Lost City Soft Play is a separate chargeable attraction to the Trampoline Park, so you should not expect to use that free of charge unless it is part of a combo party ​or a combo play deal which we may run at certain times.


Participants who are 15 or under must be accompanied by a fellow jumper or spectator (to remain on site for duration of session) who is 16 or over. 


All participants must also have a valid waiver in placed signed by someone over 18.


At certain times the Dodgeball court maybe used for Fitness classes or Prismatic birthday party sessions but these never run for the full hour, so everyone will always still get some time in this zone.


On certain occasions it maybe necessary to close areas down for maintenance or repairs with or without notice.


Any child under 5 should only ever book onto a toddler jump session they should never book onto any other jump session.​


Cancellation Policy


Trampoline & Fitness Sessions


For a full refund we require 24 hour's notice.


Between 1-24 hour's we can only transfer your booking to another mutually convenient date/time but within 28 days of the original booking, but no cash/card refund will be given.


No refund if less than 1 hour's notice.


Parties


For a refund we require 1 week's notice - IN WRITING, otherwise no refunds are possible.


If you have read the above and are ready to book for any Trampoline session, please click the book now button below.